Frequently Asked Questions
Common questions about visa and Umrah services from DreamPort.
How do I apply for a visa?
Pick a country from our Visa Services page, add it to cart, and complete checkout. Our representative will contact you within 24 hours to collect documents.
What payment methods do you accept?
JazzCash, Easypaisa, and direct bank transfer. We are working on adding additional card options soon.
Do you guarantee visa approval?
No agency can. Visa approval is at the embassy's discretion. We maximise your chances through accurate, complete documentation.
Can I visit your office in person?
Yes — we welcome walk-ins at our Depalpur office during business hours. See the Contact page for the full address.
How long does processing take?
Each visa service lists an estimated processing time on its page. Times depend on the embassy and may vary.
Is my data safe with you?
Yes. We use SSL encryption, role-based access controls, and follow our published Privacy Policy.
What happens after I place an order online?
You'll receive an order confirmation. Within 24 hours, our representative will call/WhatsApp you to confirm payment and collect documents.
Can I cancel my booking?
Yes — see our Cancellation and Refund Policies for full details.
Last updated: 12 August 2026